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Remote Helpdesk

Click here to download the Remote Helpdesk Application

Accept all warnings and run this application. When prompted choose the appropriate technician and press Start.

Install the Terminal Works Print driver below:

Terminal Works Print Client for Windows Version 1.9.9.9

Terminal Works Print Client for Mac v 1.9.9.9 (10.7, 10.8, 10.9)

Install the appropriate ThinPrint driver below: (OS: Windows XP, 2003, Vista, 2008, 7)

ThinPrint 8.6 (32-bit)

ThinPrint 8.6 (64-bit)

Remote Application Installers

After Care

Cemetery Manager

Crematory Manager

Directors Assistant

DO NOT USE - Directors Assistant 2014

Leads Manager

QuickBooks Enterprise 13

QuickBooks Enterprise 12

RDP Client Installations:

Install RDP Client 6.1

RDP Client Installation Instructions

Install RDP Client 7.0 (for Windows XP Service Pack 3 Users)

Install RDP Client 7.0 (for Windows Vista Service Pack 1 or 2 Users)

RDP Connection Fix.htm

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